Letter to the Editor

My Blue Cross insurance once denied my claims for anesthesia for a surgery that involved wiring my bones together. The denial was an obvious mistake.

I wrote to my state senator, back then, and within a week Blue Cross paid my claim in full. My elected officials helped me because I was his constituent.

A few years ago, I asked one of my state legislators to help me receive a federal benefit that I qualified for. I was disappointed to receive form letters and regretful nice mails from this official, but no help.