Last week, Winter Storm Fern brought historic, system-wide ice damage across our region. Heavy ice and prolonged subfreezing temperatures downed trees, power lines and critical infrastructure, disrupting service to homes and businesses. SWEPCO crews mobilized quickly - well in advance of the storm - and worked around the clock to restore service safely.
To our customers, we are deeply grateful for your patience and understanding as our team worked to restore service safely and quickly. Thank you for checking on neighbors, staying patient during delays, and supporting us as we worked through dangerous conditions.
I also appreciate the generosity of our community partners. Countless organizations and individuals provided key support to our restoration efforts, including meal planning, lodging, and coordination across many fronts. We are grateful to each of you.
